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4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent103 reviews
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Kate profile picture
Kate
October 28, 2026
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I've been terribly sick with a stomach issue for over two months. As a result, ALL my household cleaning was on hold - including managing my poor cat's litterbox on the basement level. I was unable to deal with it without vomiting, and so she was using the bathtub and the floor, poor thing. I also had several science experiments in my refrigerator. I've never been so embarrassed in my life: I'm horrified that my house got into such a state. Nicole and her entire team (Ayana, Dejah, and the crew - shout out to Laveil, Terrell, Jabez, and Ezekiel) were extraordinarily kind, compassionate, and helpful. The crew who did the work were friendly and professional, and worked very efficiently. My house looks fantastic again, and I couldn't be happier. Best of all, my cat is happily using her new litterbox (and ONLY her new litterbox), and now that my symptoms are well managed through the magic of pharmaceuticals, I'm able to keep up with it. I cannot thank Pacific NW Bio enough. They're true professionals who do a great job, and they are worth every penny!
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Michael Siew
October 28, 2026
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Great team, speedy service, professional, and good value.
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Dr. Alexis
October 15, 2026
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Pacific NW Bio has been a fantastic partner for our medical waste pickup at The Wellness Firm. Their team is always on time, professional, and respectful of our patient flow. Communication is easy, compliance is solid, and everything is handled safely and efficiently. Highly recommend them for any clinic looking for a reliable medical waste service partner.
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Christi Dahl
October 15, 2026
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PNW bio came through for my client with a crawl space clean out during a home sale. Work was done timely and professionally. Thanks for helping my client and my business!
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Kim Loan Tran
September 28, 2026
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Unfortunately had to reach-out to PNW Bioclean to take care of the mess left behind from a loved one’s death. In one of the darkest times in my life, they provided a much needed light. They came to help me within hours of calling:professional, compassionate, and supportive through the whole process. Prices are competitive to another service company I contacted but it was the sense of family that made the choice for me. Nicole is one of the most caring people I have encountered. It is shown in the people Nicole has surrounded herself with as well. Laveil and Amarien came to take care of me. Immediately I knew they would take care of me as they would their own family. Much love to this team and hope no one else has to deal with the same dark situation as myself but know if you do, this is the right company/team to take care of you. Have nothing but kind words for them ❤️❤️❤️
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Wasiem Hamadeh
September 4, 2026
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I cannot thank Pacific NW Bio enough for their incredibly fast and professional service. Yesterday, my neighbor alerted me that a homeless man had passed out in the backyard of a home I'm currently listing for sale. After paramedics revived and transported him, a shopping cart of his belongings and used drug needles were left behind. I reached out to Nicole, and she was exceptionally responsive, helpful, and compassionate. She was able to dispatch a team the very same day. Her technicians, OJ and Phillip, arrived quickly and thoroughly cleaned up and sanitized the entire area, disposing of all biohazards safely. I am so grateful for Nicole, OJ, and Phillip for taking care of a stressful situation with such urgency, discretion, and care. I highly recommend Pacific NW Bio for any remediation needs! I'll definitely be working with them in the future again! Thank you! 😁
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Kevin Le
September 3, 2026
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Thank you to you and the team for showing up on time ready to tackle the project . Everyone did a great job and left the job site better then ever .
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Linh Pham
September 3, 2026
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Great peoples and great services..
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Jason profile picture
Jason
July 23, 2026
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There is no one that compares to this company. What they are capable of doing to help in such difficult situations is incredible. I will always trust them to deliver when I call. Most well run companies start with a great leader, and this company definitely has that. Highly recommend Nicole and this great team!
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Tiffany English profile picture
Tiffany English
July 22, 2026
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Pacific Northwest bio has been one of the best companies I’ve worked with they are professional on time and very knowledgeable. I love that it is woman owned. I would use this company every time. If I have an issue that they can fix for me. Thank you Pacific Northwest bio for all of your help you guys have been a great company to work with. See you on the next one.😊
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MarcusAllen Wells
July 21, 2026
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Pacific NW Bio exceeded every expectation from start to finish. What we believed would take multiple days to complete was finished in a fraction of the time, without sacrificing a single detail. Their team’s professionalism, communication, and work ethic were truly elite. Every member of the crew worked with urgency, precision, and incredible efficiency while maintaining the highest standard of quality. They transformed a damaged space into something that looked clean, restored, and practically brand new. Their attention to detail and commitment to excellence were evident throughout the entire process. If you’re looking for a company that is dependable, responsive, and delivers exceptional results, I can’t recommend Pacific NW Bio highly enough. They turned a stressful situation into a seamless experience, and we’re incredibly grateful for their outstanding service. Five stars all the way!
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Dior Experience
July 21, 2026
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Best service in the state! Hands down.
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Gregory Williams profile picture
Gregory Williams
June 24, 2026
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Working with this company was a pleasure. They were extremely efficient and competent. Their work involved methamphetamine residue removal. Their prompt and caring response to me in a difficult situation helped lower my stress. Their remediation efforts were successful and have enabled my business to return to normal operating procedures. Thank you Nicole for your work on my behalf
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Nina Bosley
May 9, 2026
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Great company, great service and very reliable!
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Jamila Thomas profile picture
Jamila Thomas
May 8, 2026
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What an amazing and stress free experience. The team was prompt, patient, friendly and extremely helpful. They were efficient while quickly removing all of the junk from my yard, front and back. Their team was very responsive and made sure that they explained their protocol step by step. Bonus, they were able to refer some other lovely local companies for different services as well. I’d highly recommend them, don’t miss out on a great opportunity!
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Kahliya Thomas
May 8, 2026
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They were prompt and efficient!
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Elizabeth Hernandez profile picture
Elizabeth Hernandez
May 8, 2026
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They were great in hauling away my junk! Professional and worked hard. Thank you for your service!
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Mikala
May 8, 2026
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No matter the job, they get it done. Very happy with the service I received.
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Ajhani Luna
May 8, 2026
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Nicole and her team did a wonderful job removing the junk I had in my yard for a reasonable price. Her team is professional, effective, and efficient. Hit them up for your needs!
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Ashley Merck Carver
April 10, 2026
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Workers were very helpful hard working and overall great experience will use again and will recommend to others!
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Chauntel Amos
April 3, 2026
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A Five star company! I used them for my move and trash removal. The staff was fast, friendly, efficient, professional and really help lighten the stress of my move. I can tell the owner runs an outstanding business just by how smooth the overall process was.Plus they offer so many other services, I will definitely use again and recommend.
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Erin Goodwill profile picture
Erin Goodwill
March 21, 2026
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As a local Realtor, I come across many situations where a home is in need of serious clean up before it can be sold. I recently had a horrible problem with cat urine. I tried everything but could not get rid of the stench. Nicole's team was there two days after I contacted them, and , problem solved. I highly recommend Pacific NW Bio for anything from popcorn ceilings to hoarding issues , or as in my case, cat urine odor. They are great!
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Jeremy Ybarra profile picture
Jeremy Ybarra
January 20, 2026
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Wes and Warren we very professional and thorough in their operation. They were on time for the appointment and finished quickly and efficiently. Both men were friendly and accommodating to my requests. They checked over the area multiple times and had me check aswell to ensure it was completed to my satisfaction. I could not be happier with the service provided. Sincerely Jeremy
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Nicole Martin
September 26, 2025
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I'd HIGHLY RECOMMEND anyone to this company. It's the best company in King and Pierce county and may even be the best cleaning company in the state of Washington! Thank you all so much for your wonderful services! Everything looks awesome smells awesome and on point
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Chanel Youtub
September 26, 2025
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Literally the BEST service i have EVER had! Keep up the great work PACIFIC NW BIO GOD BLESS YOU GUYS!!
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Walter Barkus
September 26, 2025
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Our situation was a NIGHTMARE until we called Nicole and Pacific NW BIO.. She was literally a godsend to me and my family facing an EMERGENCY sewage and flooding issue. Her team of professionals were quick to respond in a caring and thorough manner and I can’t say THANK YOU enough to them!
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Tyler Torres
August 23, 2025
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I had a disturbed person come onto my property and take a very big, very wet poop in my front yard. I was obviously upset and wanting the feces removed ASAP; I called around to a couple biohazard cleanup services and was being told that since it was a Friday night I would have to pay an 'Afterhours' fee -- all very expensive. And then I called Pacific NW BIO! Nicole was so nice and after listening to my story said she would NOT charge me an after hours fee and could have someone out ASAP. I'm not exactly certain if a fee was waived or if they don't ever charge one, but I was INCREDIBLY grateful!!! I didn't want to pay $1500+ and waiting until Monday wasn't an option. Within 40 minutes someone was at my house - the mess was cleaned up and the area sanitized within 30 minutes. The person, Marcus, was also very nice and professional. I cannot express enough how much their service and care meant to me when I was super stressed out. And the reasonable price was a huge relief!! I could seriously cry in gratitude. THANK YOU, Nicole and Marcus!!
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J B-Thomas
August 7, 2025
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I want to sincerely thank you for everything you’ve done in cleaning up our neighborhood. I’d like to recognize the entire team for the excellent job you continue to do in keeping our streets and communities clean. Without your hard work and dedication, Tacoma & surrounding areas wouldn’t be the same. Your service makes a real difference, and we are truly grateful.
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Quincy
August 7, 2025
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Amazing service these guys came and cleared out an encampment on my property about 2 Acres worth Marcus was very helpful !!! Great work
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Stacey Ting
April 18, 2025
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Pacific NW Bio & the team I dubbed the Dream Team had a massive job they accomplished in less time than anticipated. They were very kind, checked in with me regularly and were very responsive. True professionals. Their hard work enabled me to bring my dear friend home from a SNF and she feels safe. Thank you Nicole and the Dream Team! You are my Heroes!
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Jackie Flaherty
April 15, 2025
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We are happy to share our perspective regarding the outstanding services provided to us by Pacific Northwest Bio. Without hesitation, I must commend the company for its high standards, professionalism, and excellent customer service.
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Dezmaryah gomez
March 22, 2025
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They gave the best service that I could've asked for, I will definitely recommend this company to anyone that ever needs help WITH ANYTHING!
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daniah hope
March 22, 2025
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great service !
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Michelle F profile picture
Michelle F
November 4, 2024
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Had a house to cleanout from a hermit hoarding family member. Rat infestation, mold from roof leaks and lots of material that needed to be gone. We had been working on this house for over a year and had contacted another company to get an estimate. They were not responsive or good at communicating timely and their estimate was crazy high. We contacted Pacific NW Bio. The owner Nicole came out for an evaluation. She is a positive force in the universe, really enjoyed meeting her. She gave us a reasonable estimate for the job and they were able to start the next week. They worked really hard and were able to finish in the time frame given even though the carpet pad was glued down and created a lot more work. The Supervisor Jermaine was terrific, got back to me promptly when I had questions and his crew was really nice. This is embarrassing to have this in the family, but there were no value judgements from anyone in the company. It was a relief to have them come in and do the hard work and finish up. A huge thank you to Pacific NW Bio, Nicole, Averie, Jermaine and the crew!!
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Cecily Croskey
October 30, 2024
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We recently worked with Pacific NW Bio for our business relocation, and they truly exceeded our expectations! Their team was incredibly professional, efficient, and wasted no time helping us load and unload three separate office spaces—all in a single day. They handled everything with care, ensuring a smooth and organized transition. We couldn’t be more grateful for their hard work and dedication. If you’re looking for a team to help with a business move or cleanup, we highly recommend Pacific NW Bio!
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Chesterene Cwiklik
October 25, 2024
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We called Pacific NW Bio to clean and decontaminate our non-attached garage that was littered with trash, a small amount of drug paraphernalia, and belongings of a homeless person who had been occupying it. Nicole Norman and her team have excellent credentials (hazmat certifications etc.), their approach is professional, their estimate competitive, and communications good. They left us with a clean garage with no drug odors, and only faint traces of graffiti. And they were nice! Finally, we left notice for the homeless person before this operation, and wanted to make sure that any personal papers or photos of the man would not be discarded. Pacific NW Bio was sensitive to our requests for respect.
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Lillian Lahiri profile picture
Lillian Lahiri
October 9, 2024
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We had a a flood, so we needed new flooring. Then we needed wood-dust cleane-up. We called Pacific NW - BIO. Nicole talked us through the clean-up process, and gave us very helpful advice. Ayana came out to our home the next day and did an extraordinarily detailed walk-through, taking pictures, measurements & drawing a detailed blueprint of the rooms, noting the contents of each room. We got a detailed bid within two days, and then talked again with Nicole. She communicated with us at length about what we could do on our own to reduce the overall job for her company. We worked on that for a couple of days. It was hard! My husband called to see if our insurance company would cover this work, and they said yes, but only if their contractor did the work. After all the time and effort that Pacific NW -BIO had already invested in our project, I was very sad we could not have them do the job. When I called Nicole, she was genuinely glad for us, and congratulated us on our good fortune. We are so impressed with the service-minded, ethical, and generous attitude of this company! I would trust them always to have their customers' best interest at heart. I whole-heartedly recommend their services!!!
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Elenora Northington profile picture
Elenora Northington
October 1, 2024
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Pacific NE Bio A company that you when you need to be done they come with any hesitation.The crew can ready to work and and knocked it out of the park. They were very thorough very professional and they were a company oven integrity. The Billing was on point. I would hire them without any hesitation time and time again. Pacific NE Bio Is a small company with a big heart the thoroughness of them doing bio cleanup was very impressive. Your professionalism was outstanding in every way. Ellie Northington senior civil inspector
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Tom Milewski
August 30, 2024
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They responded within a couple of days and cleaned up some gnarly business on the sidewalk. Very much appreciated!
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John Thorpe
August 22, 2024
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Nicole Norman and her entire company pulled-out all the stops to respond amazingly quickly to clean up our terrible vehicle fluids spill in our parking lots. The toxic chemical mix threatened to contaminate a wetland right next to our parking lot and a sudden heavy rain forecast late Thursday for Friday, created a very urgent crisis. Pacific NW Bio responded early Thursday morning to mop-up the bulk of the oils and other toxic fluids. Nicole then sent her amazing hot water pressure washing trucks/ crews to scrub our parking lot clean. Nicole's pressure washer crews worked hard, hard, hard. Two days later I stopped-by: It was an absolutely amazing cleanup. The super fast response and excellent spill clean-up technology prevented what could have been a very serious environmental disaster.
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Victoria Olive profile picture
Victoria Olive
August 6, 2024
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My brother passed away at home unexpectedly. Nicole returned my call within a few hours and her team were able to accommodate next day service and help us with removing contaminated materials. Their level of dedication, care, and compassion was unmatched. Thank you for helping us through probably the most difficult experience of my life. I have nothing but gratitude for each of you.
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Sebastian Bartkow
July 11, 2024
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Amazing company! Super knowledgeable regarding meth clean up . Highly recommended
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Frank Good profile picture
Frank Good
June 29, 2024
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Pacific NW Bio is amazing. my relative just past and the family did not know what to do. Nicole and her team were discreet and sensitive to the situation I appreciate that their vehicles are not marked. due to the neighbors and the HOA. Highly recommend
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Whitney Barkus profile picture
Whitney Barkus
June 27, 2024
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I received great and timely service. Nicole and her staff went above and beyond to complete the job to my satisfaction.
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Brian Johnson profile picture
Brian Johnson
June 20, 2024
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Great company! The team at PNW Bio got back to me quickly. The crew showed up on time and worked an extra long day. They successfully treated all areas that were impacted by mold. I would highly recommend them. Keep up the good work!
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Sassy
June 20, 2024
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No complaints, work was remarkable!!
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Rob Ross profile picture
Rob Ross
April 10, 2024
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This company is absolutely amazing Nicole is invested in the Cummunity deeply she comes to our events and talks to the public about clean up safety and job opportunities!
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James Wyse profile picture
James Wyse
April 10, 2024
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Nicole and her crew were fantastic! They were efficient, clean and very friendly. Would hugely recommend for pest clean up!
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Jet City Maintenance
April 3, 2024
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Pacific NW Bio has been one of the best contractors we've had the pleasure of working with. As a property manager, I have engaged Pacific NW Bio for eviction, vacated unit and hoarder clean outs, as well as trauma and drug use/paraphernalia related cleanups. Nicole and her team are professional, courteous, diligent and reliable. Pacific NW Bio is the first company I call, and I highly recommend them if you have need of their services.
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Dylan Wengert
March 27, 2024
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These guys rule. They are truly fast, compassionate, and reasonably priced. Don't think twice, if you need to eviscerate a living space these are the people to hire. 10/10.
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J Veitengruber
March 2, 2024
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Communication with Nicole was so far above and beyond the other company that my insurance recommended using. For this alone I would recommend to any friends.
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S Wright profile picture
S Wright
February 11, 2024
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Staff was very courteous, helpful, and thorough. It was a pleasant experience. Great customer service.
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Brittany Good
February 7, 2024
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Nicole is very helpful and her crew were professional and thorough in their work. They traveled significantly, from Kent to Sultan, twice- for the quote and job, which I greatly appreciated. Grateful for the services they provide!
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Tai Larson profile picture
Tai Larson
January 18, 2024
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If you need a responsive company, look no further. Give them a call today.
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John Heller profile picture
John Heller
January 16, 2024
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Great experience with Nicole and Pacific NWBio. Nicole and her team were quick to respond and efficient in their work. A very stressful situation that was alleviated by Nicole’s professionalism, friendliness and support, she called a few times to check-in. Highly recommended!
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Daleela Ward
January 15, 2024
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My husband was diagnosed with cancer in October and I spent a few weeks with him in the hospital. I have a huge house and 4 bathrooms. Unbeknownst to me and my mother who was watching them, they clogged the toilet in their bathroom and didn't tell anyone. I came home and saw the toilet and couldn't believe my eyes. It was completely full of dried feces and so much toilet paper. I was under so much stress and so disgusted, I just closed the door and locked it and put it out of my mind. I knew it was a bigger mess than I could or was willing to deal with. I found out about this company and asked for help. The owner sent out a tech within 36 hours. I haven't opened the door to that bathroom in almost 3 months. When I tell you he walked in there like it was no problem and had that whole bathroom cleaned within an hour. The bathroom is spotless and the toilet looks completely brand new. There isn't even a ring on the inside of the toilet. I was completely shocked. The toilet was the only problem but he cleaned the entire bathroom spotless. I am so happy this issue is taken care of and it was so easy. Highly, highly recommend this company for any hazmat cleaning needs but also just larger cleaning jobs that might feel overwhelming or too disgusting to deal with on your own. They were non judgemental and assured me they've seen worse.
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bobbee rodgers
December 5, 2023
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The staff there were very professional, efficient and accommodating to our family in our time of need. It was a pleasure doing business with NW Bio.
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Alex Othon profile picture
Alex Othon
November 14, 2023
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These guys are amazing! Nicole took care of all my needs and is super friendly.
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Destiny Gomez profile picture
Destiny Gomez
November 8, 2023
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Nicole runs an amazing team! They are knowledgeable and thorough. Pacific NW bio definitively is the best and they are always willing to go the extra mile.
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Lisa Knight profile picture
Lisa Knight
November 6, 2023
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This company is top notch! Their services are catered to your specific needs. I need something done, and I’ll organization I called them! They are professional and have great customer service.
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Shauna Doyle profile picture
Shauna Doyle
July 26, 2023
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I used PNW to help remove junk I no longer needed. They came in same day, good price, quick and efficient. I would most definitely use them again.
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Mel Emeldal profile picture
Mel Emeldal
July 24, 2023
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I had a tight deadline. Other companies did not even get back to me by the time I had gotten a quote and signed the contract. From first phone call to completion of the project was less than a week! Three people and two days to complete. I appreciate that Nicole overestimated and came in significantly under her quote. I would recommend this company to everyone!
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Latricia Lee
June 16, 2023
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I use this company for all my properties that I manage and she always gives me the best quote and service. Always on time and work is always done right. She also gets me right on her calendar with no problems.
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Lovely Bae
May 8, 2023
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Nicole is super knowledgeable 👍 She definitely takes care of everything!! Give her a call asap and get your appointment set up! She cleans up hoarder houses, death accidents, and since now alot of people getting their car stolen they leave drugs around she’s able to take care of that as well! She’s definitely a gem 💎 for Everything she’s doing for the world 💖 I’m very Thankful to meet her and for her to help everyone with these situations !
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Elektra Durkee
April 17, 2023
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This company was expedient, professional and provided competitive rates. Everyone I interacted with was kind and professional. I’ll definitely use them again.
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pam kirsch
April 5, 2023
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Our neighbor fell and was on the floor for three nights before we found her. A specialty cleaning was needed while she was at the hospital as it would not be sanitary or safe for her to return in the condition it was in. Nicole made a personal trip that day and scheduled a crew quickly. They did a phenomenal job with care and professionalism. This is not something that happens frequently, but having a company that can do this kind of clean up is a God send. Thank you Nicole and team!
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TJ Atwater
March 30, 2023
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Man where do I begin about this great company. 5 STARS all around!! I had to shut down my business last minute and was in a panic on how I would get everything out. NW Bio came in and saved me and my family so much stress. Nicole and her crew came in and were early, efficient and so professional. They cleaned out my entire business in less than 45mins. 2000 sq ft of 9 years of gym equipment, mirrors, flooring and trash. On top of that they also help with cleaning and junk removal of my home as well. There was no task they couldn’t do. Chopping up a large sectional for me because it was too big to get out the front door, dressers, desks, tables you name it they made it happen. I have moved multiple times in life but I promise I will never move again without the help of NW Bio. They are hands down THE BEST company I’ve ever worked with. I recommend this amazing company 10/10 times compared to anyone. Thank you so much for helping me and my family in this huge time of need. Nicole is an amazing owner and her crew is a direct reflection of her leadership, determination and high standards in the business. You guys are a godsend to so many!!! I would give 10stars if it were an option!!
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Leah VaDol
March 16, 2023
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I manage an apartment community where we recovered an abandoned unit and discovered a case of animal cruelty on the patio. The puppy was unfortunately left on the patio to pass away. After discovering the puppy, we contacted animal control, humane society, the police, and other hazmat cleanup companies and none of them could help dispose of the dog AND clean up the remains. After contacting Pacific NW Bio, everything was seamless from the first time I called. The owner, Nicole, was very personable, informative, and punctual to respond to all that I asked and inquired. She dispatched 2 technicians the very next day and they restored the patio of the apartment to good as new. The technicians that came out to do the job were awesome as well. They called ahead to let us know when they were approaching for their appointment and were courteous to complete the task within our approved budget. I would definitely work with them again if the need arises.
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Lee Squad (Elsa)
March 4, 2023
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When a homeless addict left diarrhea in my garage, I scrambled to find a company to clean it up. The job was too small for several well-known companies, even though it was a BIG problem for me! When I called Pacific NW Bio, the owner answered. Nicole listened and cared. She was informative and offered same day service at a reasonable price! Marcus, the guy who did the cleanup, arrived on time. He was caring and he did a fantastic clean up. No stain on the floor and he hauled off all items I didn’t want that could have been contaminated! Pacific NW bio is a growing company that focuses compassionate service to the customer, as well as performing excellent cleanup!
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Chelan Scott (Shay)
February 25, 2023
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+1
Josh and LaLa were professional and got the job done quicker than I could have imagined! My house was filled with a terrible smell and within 30 minutes of them being here, the smell was gone. They were able to take all the soiled linens with biohazard on them at no xtra charge to me, they kept the door closed while they cleaned so no chemicals or smells came through the house and they even were able to scrub behind the trim. Overall they were great, highly reccomend
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Colleen Shannon
January 12, 2023
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This company was wonderful and would absolutely use them again.
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Libelle Colon Hydrotherapy
January 5, 2023
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I was very pleased- with there service I called them for there cleaning service and was very impressed how there people came on time and what impressed me most how respectful everyone was very good work very detailed I will definitely call them again and again - thank you 🙏
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Mary Cordova
August 25, 2022
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She was so wonderful to work with on the clean up job and handled the situation with the utmost sensitivity and professionalism. I would highly recommend her.
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Jarale Gaddy
August 14, 2022
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Nicole has a wonderful company I will always recommend her company
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Kortney Mckinney
August 14, 2022
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Nicole was very informative and professional in my family’s time of need. Thank you for your service
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A Mang
August 8, 2022
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Nicole and her team were very professional, timely and responsive throughout the entire process. Her attitude, work ethic, quality of work and follow through are astounding! I would 100% hire her again whenever the need arises. She has a client for life!
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Alice Wonderland
May 17, 2022
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Nicole's team dealt with a very awful and legally treacherous situation in my home. They cleaned up mountains of rotting trash, animal feces, and evidence of drug use. Nicole worked to create a safe space in my home while also keeping her team safe with the right protective equipment. They worked with me to develop new plans as the situation unfolded and the needs changed. All while documenting every step of the process for future legal proceedings.
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Nikaa Babyy
April 1, 2022
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Nicole and her crew are absolutely amazing. When my grandmother passed they came in and provided cleaning services. They where quick,respectful,and discreet. Thank you
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Justin Starbuck
March 23, 2022
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Amazing work. Was able to remove smells from dead animals under my basement that I thought was impossible. Thank you!
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Joshua
June 25, 2021
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They do a great job! We loved the cleaning and they are amazing! (Josh from Bucks)
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Genae Gillespie
June 16, 2021
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Nicole and her team at PNW Bio team were responsive, professional, personable, efficient and quick! Highly recommend for all of your cleaning needs! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Erica Odom
June 11, 2021
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PNWB came and cleaned our parking lot of our clinic several times. We have a huge drug and homeless population in seattle. We had trash, fecal matter, and used needles all over. They came in an literally made it like it never happened. Carbon Health appreciates the work you did tremendously.
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Rebecca Lynde-Scott
May 27, 2021
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Nicole and her crew were compassionate, considerate, worked FAST, and were competitively priced. I'm so very happy with their work.
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jo davies
March 24, 2021
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I do not directly use this company but benefit from their work with the homeless encampments in my residential Tacoma neighborhoood. Since Nicole and her crew have come on the scene, the camps are much cleaner and no doubt safer. Kudos to PNW Bio.
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Shoko Yoshikawa
March 24, 2021
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I met Nicole and her crew at one of Tacoma homeless encampment. Nicole was working alongside her crew to clean up the area. She communicates well, and many of these sites show significant improvement since Pacific NW Bio started working. The company has updated license to deal with biohazardous materials which is a big plus. I would recommend this company.
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Sammantha Gomez
December 10, 2020
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The customer service I received from this company was Phenomenal. The apartment looked amazing and smelled good. Nicole was very personable, attentive and answered me in a timely manner always. Thank you Nicole for always answering my calls.
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jennifer barquet
October 28, 2020
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I normally do not take time to write a review for any company. However, the service Pacific NW Bio provided me, left me with no choice. Let me start by saying, my Uncle passed away in his home recently and we needed professional cleaning services, that’s when I found Pacific NW Bio online and made the call. I told them what happened and what I needed as far as services. They were very sympathetic towards my loss and treated me very kindly. They listed all services they could provide to me and I was able to make an appointment the following day with very little ahead time notice. The crew showed up 15 minutes ahead of schedule to get geared up in proper PPE and and gather supplies they needed. The workers that were sent to me were beyond professional, very friendly and respectful. I also overheard them talking in multiple occasions, and immediately knew they were very knowledgeable in what they were doing. 10/10 recommended by me and my family. They helped to make a tough time for us, much easier. We appreciate that so much.
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Five-Star Review

Seattle Public Utilities Recommendation

Subject: Letter of Recommendation for Pacific NW Bio Hazmat Clean Up Specialist

To Whom It May Concern,

“It is my pleasure to write this recommendation letter for Nicole Norman and Pacific NW Bio, a trusted and valued contracted service provider specializing in the responsible collection, handling, and disposal of bio-waste. I have had the opportunity to work directly with Pacific NW Bio and have consistently found their performance to be professional, reliable, and aligned with our core values.

“Pacific NW Bio has demonstrated an unwavering commitment to safe and compliant bio-waste management. Their team operates with a high level of technical knowledge and integrity, ensuring that all regulatory requirements are met or exceeded. They have provided services ranging from bio waste and sharps removal and disposal. To providing on-demand, large-area encampment bio-waste clean-up, as well as public event support and emergency response coordination. In all instances, their attention to detail and adherence to safety protocols has reinforced my confidence in their work…”

Letter of Recommendation for Pacific NW Bio Hazmat Clean Up Specialist

Read SPU Recommendation

Five-Star Review
“What impressed me most was their dedication to restoring the affected area quickly and safely, while maintaining clear communication throughout the process. They went above and beyond to ensure everything was properly taken care of.”

Elenora Northington
Office of the Waterfront and Civics Projects
City of Seattle

Five-Star Review
“And here is your check! Thank you! Some of the best service and customer care I have ever experienced. Thank you to you and your outstanding team. I could not have gotten through such a challenge and loss without you all.”

My very best –

Tammy Cronk

OMWBE Certified Badge

24/7 Rapid Response

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